Digital Transformation And Technology

Digital Transformation

Digital Transformation in the Workplace

As digital technologies reshape industries and humans habitual behaviour, many businesses are pursuing large-scale change efforts to capture the benefits of these technology trends and gain a competitive advantage into the market. Digital transformation is often a complex and multipronged process that represents a cultural shift in the model for the workplace. It is also not restricted to the technical or technological-dependent areas of an organization, but cross affecting all organisational functions, as well as, the external environment it operates. 

Challenge #1: The Customer Behavior

The digital era has slowly but steadily transformed the needs of consumers and how they want those needs met. In today’s world, convenience, flexibility, instant gratification and other such factors have affected the way consumers shop for goods or want services delivered to them. 

Challenge #2 : The  Right Talent

This digital evolution is proving a storm for most organizations, shaking them to their core. There’s the challenge with employee retention. The best talents and the digitally advanced personnel of these organizations in wanting to showcase their digital skills and network with like-minded peers are leaving in droves to digitally transformed enterprises where their talents will be better utilized. Employee redundancy is another problem. A lot of organizations are still made up of teams whose skill sets do not align with the digital era we’ve found ourselves. These individuals are still adopting the analogue models that the rest of the world has moved away from. Inflexibility to change has caused a lot of organizations to go under. 

Challenge #3:

The virtual Organisation Inside Out

However, it is worthy to note that other organizations are learning. They have come to realize that it is time to change their business approach. They’re giving heed to the “adapt or die” axiom. As a response to the realities of digital transformation in the workplace, remote working is being promoted. The COVID-19 pandemic ravaging the whole world today has made sure that only organizations with the right digital tool and digitally-aware workforce will survive. Working from home – a culture that lots of companies were not ready to buy into just yet is becoming the new company. Pre-COVID-19, there was a lot of argumentation around whether such a model would work. Right now, is our new normal.

The advancement in technology means a lot of software and hardware are being developed to make life easier for consumers. There are apps to communicate with customers, self-service platforms, and chatbots for quick resolution of complaints and suggestions. These digital solutions are winning more customer base for organizations that have adopted them. 

In-house communication and collaboration is also enhanced with the use of digital tools. Breakthroughs are being achieved, deadlines are met and novel projects are undertaken, all made possible through teamwork, which is otherwise made possible through the use of digital tools and devices.   

The core of our population is up of the youths. These are the Millennials and Generation Z who grew up with the latest technology and devices. Therefore, only a workforce that actually thinks like them will be able to adequately engage them. 

"What does digital transformation means for your organization?"

In our views this is one concept that generates a cultural shift from the traditional way of doing business.

"But How?"

We can support you to that journey by mapping with you  the strategic planning for your organisation to respond to the new normal.

Under the Microscope

Finance and HR is shaping digital disruption

New Oracle and MIT Technology Review study reveals the human drivers of cloud automation as the roles of finance, HR, and IT evolve to meet …

Read More →

Eight in ten businesses recruit for digital transformation

Organisations are actively creating new positions to facilitate digitalisation efforts within the finance function over the next 12 months, reveals Robert Half’s report Digital transformation and …

Read More →

Why Corporate Social Responsibility (CSR) Is Still Important

“The role of CSR is not about writing checks or putting together fun volunteering events; but integrating purpose into the core business and leveraging the …

Read More →

Hybrid human/AI workforce – is your company ready?

  Business leaders say learning and L&D digitisation is key to successful transition to hybrid ‘human-AI’ workforce; but research reveals current frustrations with digital performance in L&D …

Read More →

AI will help SMEs compete with larger rivals

One in five (21 percent) medium-sized businesses in the UK believe that automation will help them compete with larger rivals, according to research from Centtrip. …

Read More →

Half of employees quit due to poor relationship with their boss

New research has uncovered a worrying divide in the relationships between line managers and their reports as half (49 percent) reveal that they have quit …

Read More →

Digital Transformation in the Workplace

As digital technologies reshape industries and humans habitual behaviour, many businesses are pursuing large-scale change efforts to capture the benefits of these technology trends and gain a competitive advantage into the market. Digital transformation is often a complex and multipronged process that represents a cultural shift in the model for the workplace. It is also not restricted to the technical or technological-dependent areas of an organization, but cross affecting all organisational functions, as well as, the external environment it operates. 

Challenge #1: The Customer Behavior

The digital era has slowly but steadily transformed the needs of consumers and how they want those needs met. In today’s world, convenience, flexibility, instant gratification and other such factors have affected the way consumers shop for goods or want services delivered to them. 

Challenge #2 : The  Right Talent

This digital evolution is proving a storm for most organizations, shaking them to their core. There’s the challenge with employee retention. The best talents and the digitally advanced personnel of these organizations in wanting to showcase their digital skills and network with like-minded peers are leaving in droves to digitally transformed enterprises where their talents will be better utilized. Employee redundancy is another problem. A lot of organizations are still made up of teams whose skill sets do not align with the digital era we’ve found ourselves. These individuals are still adopting the analogue models that the rest of the world has moved away from. Inflexibility to change has caused a lot of organizations to go under. 

Challenge #3:

The virtual Organisation

Inside Out

However, it is worthy to note that other organizations are learning. They have come to realize that it is time to change their business approach. They’re giving heed to the “adapt or die” axiom. As a response to the realities of digital transformation in the workplace, remote working is being promoted. The COVID-19 pandemic ravaging the whole world today has made sure that only organizations with the right digital tool and digitally-aware workforce will survive. Working from home – a culture that lots of companies were not ready to buy into just yet is becoming the new company. Pre-COVID-19, there was a lot of argumentation around whether such a model would work. Right now, is our new normal.

The advancement in technology means a lot of software and hardware are being developed to make life easier for consumers. There are apps to communicate with customers, self-service platforms, and chatbots for quick resolution of complaints and suggestions. These digital solutions are winning more customer base for organizations that have adopted them. 

In-house communication and collaboration is also enhanced with the use of digital tools. Breakthroughs are being achieved, deadlines are met and novel projects are undertaken, all made possible through teamwork, which is otherwise made possible through the use of digital tools and devices.   

The core of our population is up of the youths. These are the Millennials and Generation Z who grew up with the latest technology and devices. Therefore, only a workforce that actually thinks like them will be able to adequately engage them. 

"What does digital transformation means for your organization?"

In our views this is one concept that generates a cultural shift from the traditional way of doing business.

"But How?"

We can support you to that journey by mapping with you  the strategic planning for your organisation to respond to the new normal.

How We Can Help

  • We design and applying interventions that can increase employees productivity, innovation and efficiency by using technology-friendly mechanisms
  • We create tailored solutions focusing on Quality:
    • Quality of the employees Learning and Development
    • Quality of the product
    • Quality of the service 

           Increasing employee and customer satisfaction

  • Create a data-driven culture where organisations can make informative decisions that promote innovation and meritocracy. 

Our Action Plan:

  • Preparing Leaders to foster a mindset for the need of transformation changes to take place,
  • Review SOP to include new Digital Technologies,
  • Design a culture of disruptive and innovative thinking,
  • Invest in the next decade's learning and development plan,
  • Implement a Digital culture adopting the respective tools to make information available across the organisation.

Editor’s Pick

How We Can Help

  • We design and applying interventions that can increase employees productivity, innovation and efficiency by using technology-friendly mechanisms
  • We create tailored solutions focusing on Quality Increasing employee and customer satisfaction:
    • Quality of the employees Learning and Development
    • Quality of the product
    • Quality of the service
  • Create a data-driven culture where organisations can make informative decisions that promote innovation and meritocracy. 

Our Action Plan:

  • Preparing Leaders to foster a mindset for the need of transformation changes to take place,
  • Review SOP to include new Digital Technologies,
  • Design a culture of disruptive and innovative thinking,
  • Invest in the next decade's learning and development plan,
  • Implement a Digital culture adopting the respective tools to make information available across the organisation.

Under the Microscope

Finance and HR is shaping digital disruption

New Oracle and MIT Technology Review study reveals the human drivers of cloud automation as the roles of finance, HR, and IT evolve to meet …

Read More →

Eight in ten businesses recruit for digital transformation

Organisations are actively creating new positions to facilitate digitalisation efforts within the finance function over the next 12 months, reveals Robert Half’s report Digital transformation and …

Read More →

Why Corporate Social Responsibility (CSR) Is Still Important

“The role of CSR is not about writing checks or putting together fun volunteering events; but integrating purpose into the core business and leveraging the …

Read More →

Hybrid human/AI workforce – is your company ready?

  Business leaders say learning and L&D digitisation is key to successful transition to hybrid ‘human-AI’ workforce; but research reveals current frustrations with digital performance in L&D …

Read More →

AI will help SMEs compete with larger rivals

One in five (21 percent) medium-sized businesses in the UK believe that automation will help them compete with larger rivals, according to research from Centtrip. …

Read More →

Half of employees quit due to poor relationship with their boss

New research has uncovered a worrying divide in the relationships between line managers and their reports as half (49 percent) reveal that they have quit …

Read More →

Editor’s Pick

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